HOUSE RULES
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Please kindly notify us of whether you will renew or terminate the agreement 45 days prior to the end date of the agreement.
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No smoking in all indoor areas of Nathan Residences.
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No pets permitted.
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Water, electricity, gas utility fees are capped at $1000 per month per room. Please turn off all airconditioning units and lights when leaving the room to avoid extra charges.
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Please ensure that all residents will be able a peaceful and quiet stay at Nathan Residences. Please keep the house quiet between 10 PM – 9 AM.
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All communal areas are first come first serve.
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No more than two persons may be seated together in the communal area.
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Please make a booking prior to using the washer and dryer in the laundry room and follow the booking time slots strictly. Each resident may only book two washer and two dryer time slots daily (each time slot is 1.5 hrs) during non-peak hours from 12:00am to 5:59pm. For peak hours 6:00pm to 11:59pm, each room can book the washer and dryer once a week.
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If the washer/dryer is used without booking in advance, or exceeds the allowed booking limits above, there is a penalty fee for $200/slot. Residents can also opt to book extra washer/dryer slots for $200/slot (1.5hrs) for washer or dryer each.
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Please clean pans/utensils & place the plates and glassware inside the dishwashing machine after your meal and do not let them fester in the sink (communal kitchen cleaning fee - $300 per unwashed pot/pan).
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In order to maintain hygienic and clean condition in the fridge, we will conduct a weekly fridge inspection. Upon finding any expired or rotten food, we will dispose it without further notice. Please also ensure that all items with sauce are place in zipped bags or containers.
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Residents shall take care of their personal items in the communal areas. Nathan Residences assumes no responsibility for stolen or damaged items placed in the communal area. Personal items placed in the 3/F communal area for over 14 days will be kept at our lost and found box in our office for 3 months only. Personal items placed in the corridors and common areas of the building will be immediately gathered and placed at our lost and found box located in our office for 3 months only. We will dispose of items left in our lost and found box for over 3 months. Please contact our customer services number at +852 9536 4370 for claiming lost items.
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Please listen to music or watch movies using your headphones in the common area and do not use speakers.
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Don´t leave your personal things in the common area. It can be mistaken for being communal and be broken or misplaced.
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Please do not place personal belongings or shoes in the corridors outside of your apartment.
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Please ensure that you put your valuables in a safe place/in the room safety box.
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Please do not hang clothes outside the windows.
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During bi-weekly or weekly cleaning, any claim for damage or loss must be made within 24 hours. Nathan Residences will be responsible for only up to 2.5 times of the cleaning cost.
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Be sure to close the doors and windows securely when leaving the property.
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Please throw your rubbish in the large rubbish bin located at the back stairs. Our rubbish removal service for the back stairs includes one small bag 50cm x 60cm of rubbish daily for each room. For checkout, we only include rubbish removal for one small bag of 50cm x 60cm of rubbish for each room. Please kindly clear all extra rubbish items/furniture/items yourself to the closest rubbish station. If you would like us to throw extra rubbish/furniture/items you can contact us to get a quotation.
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All residents are required to be 18 years old or above.
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Please take the time to meet new friends and enjoy your stay!
LINEN
CLEANING CHARGE
Linens and towels provided for your comfort and convenience. Should any soiling, staining or damage occur to these, you may be charged. Coffee, tea, wine, makeup, mascara, hairdye and ink are known to damage towels and linen. Please do not consume or use these items on clean linens.
For a linen change other than included within the scheduled bi-weekly cleaning, a linen change fee of $200 will be charged.